Subscriptions
Everything you need to know about managing your KilgourMD subscription, billing dates, changes, pauses, and cancellations.
How do I manage my subscription?
You can manage your KilgourMD subscription anytime through our website — here’s how:. Once logged in, you’ll be able to skip, pause, cancel, or update your next shipment — as well as change your shipping address or payment method. You can even proces
How do I cancel my subscription?
You can cancel your KilgourMD subscription anytime through our website — here’s how:. Once logged in, you’ll be able to cancel your subscription without needing to reach out to support!
When will my subscription renew?
Subscription renewals are processed automatically based on your selected delivery frequency — usually every 30, 60, or 90 days. You can view or adjust your renewal date anytime in your account under **Manage Subscription**. A confirmation email is...
When will I be billed for my subscription?
Subscription orders are billed automatically on the renewal date shown in your account portal. You’ll receive an email reminder a few days before each renewal, giving you time to make adjustments or skip a shipment if needed. Charges typically...
Can I switch between one-time purchases and subscriptions?
Absolutely — you can change from a one-time purchase to a subscription at any time (and vice versa). Subscriptions offer discounted pricing and flexible management. To switch, log into your account or contact support for assistance. [Learn more...