Can I return unopened products?Updated a month ago

Beyond our 90-day money-back guarantee period, all KilgourMD products — including unopened or unused bottles — are considered final sale and cannot be returned or refunded. This policy helps ensure product integrity and safety, as we’re unable to restock or resell items once they’ve left our controlled fulfillment environment.

Our 90-day money-back guarantee covers the KilgourMD serums. For satisfaction and shipping coverage across your whole order, including our other products, you can add Onward Checkout+ at checkout.

If your order arrived damaged, leaking, or incorrect, please contact our support team as soon as possible so we can make it right. We’re always happy to help resolve issues covered under our shipping or satisfaction policies.